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University of Wisconsin-Madison Ebling Library Service Philosophy

We are committed to providing excellent
service and facilitating access to information resources.

In order to accomplish this we will:

  • Treat everyone with respect and courtesy.
  • Respect individual privacy and confidentiality.
  • Encourage critical thinking skills and life-long learning.
  • Acknowledge and respond to every request in a timely manner.
  • Strive to provide appropriate, accurate, and up-to-date information.
  • Identify and address needs proactively.
  • Maintain excellent staff skills and knowledge.
  • Utilize our colleagues' expertise.
Page last updated: August 27, 2007 Questions or suggestions? Contact Heidi Marleau