Ebling Library iSchool Reference Assistant

Ebling Library for the Health Sciences is hiring for an iSchool graduate student interested in acquiring on-the-job reference experience at the public service desk of an academic health sciences library.

Gain valuable knowledge of library and health science resources and services while being paid to help a dynamic group of faculty, staff, and students, while receiving training on:

  • Core health science databases
  • Evidence based medicine tenets
  • Point of care resources
  • Citation managers
  • And more, depending on interest

all while learning indispensable reference and public services skills.

Summary of Responsibilities:

  • Staff the public service desk and represent Ebling Library in a welcoming, helpful, and professional manner
  • Provide assistance with walk-up, chat, and phone information needs
  • Provide basic reference and refer questions to appropriate Ebling staff or other campus entities
  • Handle some circulation duties such as checking out materials
  • Assist with basic equipment issues
  • Complete projects as assigned, depending on interest and availability

Training will be provided in all areas of responsibilities.

Required:

  • Accepted or current graduate MA student at the UW-Madison Information School
  • Keen interest in reference/public services experience in a library setting
  • Curiosity and desire to learn
  • Excellent interpersonal and communication skills
  • Dependability
  • Professionalism
  • Ability to collaborate with team members
  • Ability to follow through when working on independent projects

Preferred:

  • Experience working at a library service desk or other customer service experience
  • Interest in health sciences
  • Experience with UW-Madison campus libraries services and resources
  • Experience with and interest in graphic design software

Required Hours:

  • Approximately 10-20 hours per week depending upon class schedules and other available staff
  • Weekdays between 9:00 am – 5:00 pm

Pay:

  • $15.00/hour

About Ebling Library

Ebling Library serves the students, staff, faculty, and clinicians from the health sciences community (Schools of Medicine and Public Health, Nursing, Pharmacy, and related programs, and UW Hospital).

To apply, follow the instructions on the iSchool Reference Assistant Application page.

Questions?

Contact Lia Vellardita