FAQ

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How do I access electronic resources from off-site?

If you have a valid Wiscard and an activated NetID, you can access electronic resources off-site. Citrix users should be able to access electronic resources using U-Connect. For more information, visit our Remote Services page.

Where can I find information about accessing databases on mobile devices?

Our Clinical Resources: Mobile Apps topic guide at https://researchguides.library.wisc.edu/clinical-resources/mobile-apps offers information about mobile apps for a number of our databases such as AccessMedicine, Clinical Key, DynaMed, Lexicomp, UpToDate, etc.

Do you have this article?

If you are confident that you have a correct citation, the Library Citation Search (formerly FindIt) can tell you if we have it online or in print, and will lead you to Article & Book Delivery where you can request the article. If you have a partial, incomplete, or uncertain citation, try PubMed Single Citation Matcher and use the FindIt link in the citation. You may also go to our homepage and click “Article Search” at the top of the large search field centered on the page.

Do you have a lost and found?

Yes, we do. Stop by our service desk, or call us at (608) 262-2020. Valuable items are stored in a safe and are generally not retrievable after 4:30 PM and on weekends.

You don't have this article. How can I get it?

Do you have this book / journal / video / etc.?

Check the Library Catalog to find resources from UW Madison campus libraries. Use the Library Catalog UW System search to check all UW libraries.

You don't have this book / journal / video / etc. How can I get it?

Use the campus libraries’ Article & Book Delivery service.

You don't have this book, journal, or other type of resource. How can I request a purchase?

Use our Suggest a Title form.

Can I renew the books I have checked out?

Usually you can use your MadCat account to check on and renew books you have checked out, as well as find out the status of recalls, and fine or fee information and more. Log in at the My Library Account page with your 11 digit UW-Madison ID.

How do I cite this?

See Citing Sources for style manuals online, in print and more.

Where can I find more information about citation managers?

See Citation Managers for information about several citation managers.

How do I find Journal Impact Factors?

Use Journal Citation Reports. For alternatives and more information, see the Impace Metrics guide.

How do I submit / access course reserves?

To submit reserves, use our Reserves Requests Form. To access course reserves, use Canvas. For more information, see our Ebling Course Reserves page or the campus Canvas Information page.

Can I access Health Link or other clinical systems in the Ebling Library?

No. The Ebling library is public space, and therefore not an appropriate location for viewing confidential patient records. Use of Health Link in public locations is prohibited by UW Health policy.

Do you have color printing and scanning?

Yes. Color printing is $.50 per page and requires a Wiscard or Guest Card. Print jobs are sent to a separate color release station in the lower floor copy center. Both the upstairs and downstairs copy centers have a scanner which can send scans to e-mail, a usb flash drive or the black and white or color printer. More information is available at Print/Copy/Scan.

Do you proctor exams?

Depending upon availability, Ebling staff will proctor exams for health sciences students or other individuals taking health sciences exams. Please complete the following form at least seven days in advance of your exam. A staff member will contact you to make arrangements.

https://ebling.library.wisc.edu/services/proctoring-form/

If you have questions concerning proctoring, contact askebling@hsl.wisc.edu.

Can the general public use the library?

Yes – we are open to and serve the public during the week. After hours access is only available to some Wiscard holders. See our visitor information for details.

How do I donate money or materials to the Ebling Library?

See our Gifts & Donations page for details.

Where is the Ebling Symposium Center?

The Center is located at 1550 Linden Dr. in the Microbial Sciences Building. Find more information about the Center and its events at http://www.chem.wisc.edu/category/room/ebling-symposium-center-microbial-sciences-building.  Ebling Library is only connected to the Center by the contributor’s name. The relative locations of the Ebling Library and Ebling Symposium Center can be seen on this map.

Where is Media Solutions?

Media Solutions is located within the HSLC, Room 1373. To find it, start in the HSLC atrium and walk past the Badger Market food stand toward the hospital. It should be on the right, across from the University Book Store.

How do I reserve a room at the HSLC?

Consult https://www.med.wisc.edu/our-campus/hslc/room-reservations/. Contact Classroom & AV Support at 261-1934 or reservations@hslc.wisc.edu with all questions including the 3rd floor group study rooms. Note that Ebling Library has no information about reserving any HSLC rooms.

Is there a place in the HSLC for praying, lactation or other private matters?

Yes! Both rooms 2120 (near Medical Student Services) and 3208c (near the 3rd floor restrooms) are designated private rooms. To get access to these rooms, contact Doug Pollard in HSLC 1232 near the Badger Market. Or if you can’t find Doug, contact the library for his email and/or phone.

Where can I get writing help for my assignment, paper, thesis statement, etc.?

The UW-Madison Writing Center helps undergraduate and graduate writers at any stage of the writing process—from choosing a topic to drafting and revising—for any writing project. During an appointment, they will talk about your goals, review your writing, and have a conversation about what next steps you might take.

Where can I find design help?

The UW-Madison Design Lab offers free one-on-one design consultations for UW-Madison students, faculty, and staff. Get help with your digital projects, including presentations, posters, videos, audio, websites/blogs, infographics, and more. DesignLab consultants can help with everything from conceptualizing the first steps to polishing a nearly finished project. The DesignLab consultants will be available at Ebling during fall 2022 semester. Drop ins will be welcome or make an appointment at http://designlab.wisc.edu. During the summer, please see the DesignLab website for more information on consultations.

Where can I print my research poster?

Poster printing is available several places on campus. Please refer to each page below for their specific requirements regarding size, price, payment, and file format.

Poster Printing Locations: College Library, DoIT, Media Solutions (SMPH), MERIT, Steenbock Library, Waisman Center

Where can I get training for a software program?

DoIT’s Software Training for Students offers free technology training and project support to registered UW-Madison students and instructors.”Ask a Trainer” appointments are scheduled at a time and place of your choosing. They also offer drop-in help in the DesignLab at College Library Mondays, Wednesday and Thursday from 1: 00 – 5:00 pm

Where is a notary service?

Call Guest Services at the UW Hospital & Clinics at 608-263-8591. Leave your contact information and you will be emailed by one of their staff that can act as a notary who will make arrangements to meet with you.

Make an appointment with a UPS Store. Each notary stamp is 50¢. The nearest sites are at 1360 Regent St., 608-255-3391, https://tinyurl.com/s5vop7m or 2858 University Ave., 608-819-8415, https://tinyurl.com/y2nmrhp9.

Most banks provide notary services free of charge to members. UWCU is free for members. Summit Credit Union will provide notary services to both members and non-members for no charge.

I have another question that isn’t answered here!

No problem. We are here to help! Please contact us and we will get back to you shortly.

Can I check out a laptop at Ebling Library?

Yes. If you have a valid Wiscard and an activated NetID, you may come in and check out a laptop during staffed hours. Please see our Laptop & Equipment Checkout page for more information.

Do you provide support for meeting publications requirements such as public access?

Yes. BuckySubmit is a one-stop service that submits researchers’ papers to their funders’ institutional repositories. It’s a fast and easy way for federal and private foundation awardees to meet public access to publications compliance rules. Please see our Public Access Service site for more information.